newpkr Privacy Policy

1. Introduction

newpkr ("we", "us", "our") operates the English-language online gambling information and platform website located at newpkr.cam (the "Platform"). This Privacy Policy ("Policy") describes how newpkr collects, uses, stores, shares and protects personal data relating to individuals who access or use the Platform ("you", "your", "User").

We are committed to handling your personal data responsibly and in accordance with applicable data protection legislation. This Policy is designed to be transparent — we do not use vague language to obscure what we do with your data. If anything in this Policy is unclear, please contact us using the details in Section 16 before using the Platform.

By registering an account, making a deposit, placing a wager or otherwise using any part of the Platform, you acknowledge that you have read, understood and accepted the practices described in this Policy. This Policy should be read alongside our Terms & Conditions, which form the full legal agreement governing your use of the Platform.

2. Definitions

For the purposes of this Privacy Policy, the following definitions apply:

Term	Meaning
"Personal Data"	Any information relating to an identified or identifiable natural person — including but not limited to name, email address, phone number, date of birth, CNIC number, IP address and payment details.
"Processing"	Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transfer, deletion or destruction.
"Data Controller"	The entity that determines the purposes and means of processing Personal Data. For this Platform, newpkr acts as the Data Controller.
"Data Processor"	A third party that processes Personal Data on behalf of the Data Controller under a written agreement — for example, a KYC verification provider or payment gateway.
"Consent"	A freely given, specific, informed and unambiguous indication by which you signal agreement to the processing of your Personal Data for one or more specific purposes.
"Cookies"	Small text files placed on your device by a website to store information about your session, preferences or usage behaviour, as further described in Section 10.
"KYC"	Know Your Customer — the identity and age verification process, as described in the Terms & Conditions, which may require submission of identity documents and liveness checks.

3. Personal Data We Collect

We collect the following categories of personal data in connection with your use of the Platform:

• Full legal name as it appears on your government-issued identification document
• Date of birth (used for age verification — you must be 18+ or the higher minimum required by the operator/license jurisdiction)
• Residential address — including city and province (for example, Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or any other Pakistani location)
• Email address and phone number used to create your Account
• Username and encrypted password (passwords are never stored in plain text)

• Copy of your Pakistani CNIC (Computerised National Identity Card) or valid passport
• Proof of address documents where required (utility bills, bank statements)
• Selfie or liveness check image submitted through the Platform's secure verification flow
• Payment method verification documents confirming account ownership

• Deposit and withdrawal transaction records, including amounts (in PKR or other currencies where applicable), dates, methods and status
• Payment method references — for example, partial account numbers associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or other payment instruments registered to your account. These references are stored for fraud prevention, AML compliance and dispute resolution. Payment brand names are referenced for context only and do not imply endorsement of gambling by those providers.
• Bonus and promotional activity records, including claims, wagering progress and fulfilment status

• Login timestamps, session duration and geographic IP indicators
• Betting and gaming activity records — markets wagered, game titles accessed, wager amounts, results
• Responsible gambling tool usage — deposit limit settings, self-exclusion requests, cooling-off activations
• Support interactions — chat transcripts and email correspondence with the support team

• IP address and approximate geographic location derived from IP
• Device type, operating system and browser version
• Cookie data and session identifiers as described in Section 10
• Referral source where you arrived at the Platform via a tracked link

4. How We Collect Your Data

We collect personal data through the following means:

• Directly from you: When you register an account, complete KYC, make a deposit or withdrawal, contact support, set responsible gambling limits or participate in a promotion.
• Automatically: When you browse or use the Platform, technical data including IP address, device identifiers and cookie data is collected automatically by our servers and analytics systems.
• From third parties: Identity verification providers, fraud detection services, payment processors and publicly available sanctions screening lists may supply or confirm data about you in connection with KYC and AML obligations.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, newpkr relies on the following bases:

Legal Basis	Applicable Processing Activity
Contractual Necessity	Processing required to fulfil the contract formed when you register an account — including account operation, payment processing, deposit and withdrawal management, and customer support delivery.
Legal Obligation	Processing required to comply with AML regulations, age verification obligations, fraud prevention requirements, sanctions screening and any applicable regulatory reporting duties.
Legitimate Interests	Platform security monitoring, fraud detection, internal analytics to improve service quality, and retention of transaction records for dispute resolution. We ensure these interests are proportionate and do not unduly override your rights.
Consent	Non-essential marketing communications where you have opted in. Consent may be withdrawn at any time by contacting support or adjusting account communication preferences.

6. How We Use Your Personal Data

newpkr uses personal data collected from you for the following purposes, consistent with the legal bases described in Section 5:

• Account creation and management: Registering your account, maintaining your profile, enabling login and managing account preferences.
• Identity and age verification: Confirming you are eligible to use the Platform in accordance with the age restrictions set out in the Terms & Conditions.
• Payment processing: Facilitating deposits and withdrawals, verifying payment method ownership, and maintaining transaction records.
• AML and fraud prevention: Screening your identity and transaction patterns against sanctions lists, fraud indicators and unusual activity thresholds as required by the operator's compliance obligations.
• Customer support: Responding to enquiries, resolving disputes and managing account-level requests submitted through support channels.
• Responsible gambling: Recording and enforcing deposit limits, loss limits, self-exclusion requests and cooling-off periods set by you or applied by the Platform in accordance with responsible gambling procedures.
• Platform analytics and improvement: Analysing usage patterns to identify technical issues, improve performance and develop the product — based on aggregated or pseudonymised data where possible.
• Legal compliance and regulatory reporting: Meeting obligations under applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and maintaining required records.
• Marketing communications (with consent only): Sending promotional emails, bonus notifications and platform updates to users who have opted in to receive such communications. You may opt out at any time.

7. Data Sharing & Disclosure

newpkr does not sell your personal data. We may share data with the following categories of recipient only where necessary and under appropriate safeguards:

• KYC and identity verification providers: Third-party services engaged to verify your identity and age as required by the operator's compliance obligations. These providers act as Data Processors under binding agreements.
• Payment processors and gateways: To facilitate deposit and withdrawal transactions. Partial payment details may be shared with processors handling your chosen payment method. This does not imply any endorsement of gambling by those payment providers.
• Fraud prevention and AML screening services: Automated systems used to detect suspicious activity, screen against sanctions lists and fulfil anti-money laundering obligations.
• IT and infrastructure providers: Cloud hosting, server management and security services operating under data processing agreements that restrict their use of your data.
• Regulatory and law enforcement authorities: Where required by law, court order or regulatory directive, we will disclose personal data to the relevant authority. We will notify you of such disclosure where legally permitted to do so.
• Professional advisers: Lawyers, auditors and compliance consultants engaged on a confidential, need-to-know basis in connection with legal proceedings or regulatory matters.

Where we engage Data Processors, we ensure they are bound by contractual obligations consistent with this Policy and are not permitted to use your data for their own purposes beyond the service they provide to us.

8. Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active account data: Retained for the duration of the account relationship and for a period thereafter as required by law.
• KYC and identity documents: Retained for the minimum period required under applicable AML regulations following account closure — typically five years, though this may vary by jurisdiction.
• Transaction records: Retained for a minimum of five years from the date of the transaction, or longer where required by regulatory obligations.
• Support communications: Retained for a reasonable period to support dispute resolution and service quality review.
• Marketing consent records: Retained until consent is withdrawn and for a period thereafter as evidence of prior consent.

Where data is no longer required for any legitimate purpose, it will be securely deleted or anonymised. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes.

9. Security Measures

newpkr implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and the Platform
• Encryption or hashing of sensitive data at rest, including passwords and selected identity fields
• Access controls limiting personal data access to authorised personnel on a need-to-know basis
• Regular security assessments and monitoring of system access logs
• Procedures for detecting, reporting and managing personal data breaches

While we implement robust security measures, no system is perfectly secure. We cannot guarantee absolute security of data transmitted over the internet. You play a role in security too — never share your account password or send sensitive documents through unofficial channels.

10. Cookies & Similar Technologies

newpkr uses cookies and similar tracking technologies to maintain session state, remember your preferences, analyse platform usage and ensure the Platform functions correctly. The following cookie categories are used:

Category	Purpose	Consent Required?
Strictly Necessary	Session management, authentication, security tokens. Without these the Platform cannot function.	No — these are essential
Functional	Remembering your language preferences, responsible gambling limit settings and display preferences across sessions.	Typically no — functional
Analytics	Aggregated data about how users navigate the Platform, used to identify performance issues and improve user experience. Data is pseudonymised where possible.	Yes — where required
Marketing	Tracking whether you arrived via a promotional link and attributing registrations to referral sources. We do not use marketing cookies to build profiles for sale to advertisers.	Yes — where required

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent the Platform from operating correctly. For analytics and marketing cookies, you may opt out through the Platform's cookie preference centre where available, or by adjusting your browser settings.

11. Exercising Your Data Rights

To exercise any of the data rights described earlier in this Policy — including access, rectification, erasure, restriction, portability or objection — please submit a request to our support team. Requests can be made by contacting:

Where your request cannot be fulfilled in full — for example, because data must be retained for AML or regulatory purposes — we will explain the limitation in writing.

12. Minors & Age Verification

The Platform is strictly for individuals who are at least 18 years of age, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect personal data from persons under the required minimum age.

If we discover — through KYC, complaint or any other means — that an account has been registered by a minor, that account will be immediately suspended, all balance will be frozen pending investigation, and any deposits made will be handled in accordance with the operator's underage gambling procedure. Where criminal activity is suspected, the matter may be referred to the relevant authorities.

Parents and guardians in Pakistan are encouraged to use parental control or web filtering software to prevent minors from accessing gambling websites on shared devices.

13. International Data Transfers

newpkr may process or store personal data on servers or through third-party processors located outside of Pakistan. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place — such as contractual clauses, adequacy decisions or equivalent protections — to maintain a level of data protection consistent with this Policy.

If you require further information about the safeguards applied to international transfers of your personal data, please contact us using the details in Section 16.

14. Third-Party Links

The Platform may contain links to third-party websites or services for reference or informational purposes. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices, content or security of any website not operated by newpkr.

You are encouraged to review the privacy policy of any third-party website you visit via a link from the Platform before submitting personal data to that site.

15. Changes to This Privacy Policy

newpkr reserves the right to update or revise this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this document will be revised to reflect the date of the most recent amendment.

For material changes — those that significantly affect how we use your personal data or your rights under this Policy — we will endeavour to notify registered users by email to the address on their Account. Continued use of the Platform after publication of a revised Policy constitutes your acceptance of the updated terms.

If you do not accept the revised Policy, you should stop using the Platform and, if applicable, request closure of your Account in accordance with the Terms & Conditions.

16. Contact Us

For any questions, concerns or requests relating to this Privacy Policy, your personal data or your data rights, please contact the newpkr support team:

You may also find answers to common questions about account management, KYC, deposits and withdrawals on the FAQ page, or learn more about how we operate on the About Us page.